For specialist design advice or if you're thinking of bicycle - call us on: 0086-519-85957950  E-mail:
For specialist design advice or if you're thinking of bicycle - call us on: 0086-519-85957950  E-mail:
  Home > FAQ
  • Can I Ride My E-Bike In The Rain?
    • Yes, you can ride your electric bike in the rain, but we advise against it. Just as we advise against riding a non-electric bicycle when its raining. If you do ride in the rain, follow all safety precautions just as you would riding a regular bicycle, a moped, or a motorcycle.

  • How Far Can I Travel On A Single Charge?
    • Depending on the model, you expect anywhere from a 25-40 mile range. If you're lighter you will likely achieve the higher part of that range. We've tested our bikes many times to give you an accurate real world range. Our typical rider gets in the 30-35 mile range.

  • How Do Electric Bikes Work?
    • E-bikes run on an electric motor that draws power from the lithium ion battery pack. Most electric bikes can be propelled forward by manually pedaling, using the throttle in addition to pedaling, or using just the throttle. Each Murf Electric Bike has all three modes built in.

      On a side note, if you are about to buy an electric bike that doesn't allow you to pedal manually, you most likely are about to buy a moped. Please step away, take a few steps back, turn around, and walk out the door. Grab any complimentary snacks and drinks on your way out.

  • Are Electric Bikes Safe To Operate?
    • At its core, electric bikes operate like a regular bicycle, which can reach similar speeds. Just like a non-electric bicycle, there are brakes that allow you to slow down and stop. Please follow all normal safety precautions that would follow with a normal bicycle. Always adhere to the rules of the road.

  • What's The Difference Between Throttle-Control VS. Pedal Assist?
    • The pedal-assist mode works in tandem with the electric motor to give you a little boost. Imagine someone who starts pushing you on a regular bicycle only when you start pedaling.

      The throttle only mode works like the throttle on a moped or motorcycle. You can hum along or quickly pick up speed using only the electric engine.

  • Can You Deliver Samples By Sea or Air?
    • Both are available. You can inform us your destination port first, then we will help you check the shipping cost and suggest the best suitable delivery to you. 

  • Can I Order Some Samples At First To See The Quality?
    • No problem, sample orders are welcome for quality test, as you know, the price we have quoted is based on full container order quantity. If you need to test the sample first, we will add extra inland freight and customs fee according to the CBM and weight.

  • What's Your Payment Terms?
    • We usually accept T/T as the main payment terms, and other payment can also be negotiated. Batch order is 30% TT in advance, sample order is 100%T/T.

  • What's The Advantages of An Electric Bike?
    • You can not only ride it as ordinary bike but also choose battery powered mode when you get tired, and you don't need to get a license and pay extra fees such as parking fee.


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  • Tel: 0086-519-85957950
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